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Privacy Policy for Creare AI
Last Updated: March 4, 2026
Introduction
Creare AI ("we," "our," or "us") operates the Creare AI mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you create an account, we collect:
- Email address - for account creation and authentication
- Display name - chosen by you for your profile
- Password - stored securely using industry-standard encryption
1.2 Usage Information
We automatically collect:
- Images you generate - stored in your gallery
- Prompts and settings - used for image generation
- Credit usage - to track your balance and transactions
- Subscription information - to manage your subscription tier
- Device information - device type, operating system, app version
- Log data - IP address, access times, app features used
1.3 Payment Information
- In-app purchases are processed by Apple App Store or Google Play Store
- We do NOT collect or store your credit card information
- We receive transaction IDs and purchase receipts for validation
- Payment data is handled according to Apple's and Google's privacy policies
1.4 Images and Content
- Generated images - stored on our servers and associated with your account
- Reference images - if you upload images for character consistency
- Edited images - if you use the magic edit feature
2. How We Use Your Information
2.1 Provide Services
- Create and manage your account
- Generate AI images based on your prompts
- Store your image gallery
- Track and manage your credit balance
- Process subscription and credit purchases
- Provide customer support
2.2 Improve Services
- Analyze usage patterns to improve the App
- Develop new features and functionality
- Fix bugs and technical issues
- Optimize image generation quality
2.3 Communication
- Send important service updates
- Notify you about subscription renewals
- Respond to your support requests
- Send promotional offers (with your consent)
3. Third-Party Services
3.1 AI Image Generation
3.2 Payment Processing
- Apple App Store (iOS) - processes in-app purchases
- Google Play Store (Android) - processes in-app purchases
- We validate purchase receipts with Apple/Google servers
- Payment data is handled by Apple/Google, not us
3.3 Crash Reporting and Error Tracking
- We use Firebase Crashlytics for crash reporting and error tracking
- Collects crash logs, stack traces, and device information
- Helps us identify and fix bugs quickly
- Data includes: device model, OS version, app version, crash logs
- User ID is associated with crashes when logged in
- Privacy Policy: https://firebase.google.com/support/privacy
4. Data Sharing and Disclosure
4.1 We DO NOT Sell Your Data
We will never sell, rent, or trade your personal information to third parties.
4.2 Service Providers
We may share data with trusted service providers who help us operate the App:
- Cloud hosting providers
- AI image generation services (Stability AI, Replicate)
- Payment processors (Apple, Google)
- Error tracking services (Firebase Crashlytics)
These providers are contractually obligated to protect your data.
4.3 Legal Requirements
We may disclose your information if required by law:
- To comply with legal processes (subpoena, court order)
- To protect our rights and property
- To prevent fraud or security threats
- To protect user safety
5. Data Security
We implement industry-standard security measures:
- Encryption - Data encrypted in transit (HTTPS/TLS) and at rest
- Authentication - Secure password hashing (bcrypt)
- Access Control - Limited employee access to user data
- Regular Audits - Security reviews and updates
- Secure Servers - Protected infrastructure with firewalls
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
- Account data - Retained while your account is active
- Generated images - Stored until you delete them
- Transaction history - Retained for 7 years for legal/tax purposes
- Deleted data - Permanently removed within 30 days
7. Your Rights
7.1 Access and Control
You have the right to:
- Access your personal data
- Update your profile information
- Delete your generated images
- Export your data
- Delete your account
7.2 How to Exercise Your Rights
- In-app: Use settings to update profile or delete images
- Email: Contact contact@creareai.art to request data export or account deletion
- Response time: We will respond within 30 days
7.3 Regional Rights
For EU/EEA Users (GDPR):
- Right to access, rectify, erase, restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with supervisory authority
For California Users (CCPA):
- Right to know what data is collected
- Right to delete personal information
- Right to opt-out of data sales (we don't sell data)
- Right to non-discrimination
8. Children's Privacy
The App is NOT intended for children under 13.
- We do not knowingly collect data from children
- If we discover a child's account, we will delete it immediately
- Parents: Contact us if you believe your child has created an account
9. International Data Transfers
Your data may be transferred to and stored in countries outside Turkey. We ensure appropriate safeguards are in place (Standard Contractual Clauses). By using the App, you consent to international data transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time:
- Notification: We will notify you of significant changes via email or in-app
- Effective Date: Changes take effect immediately upon posting
- Your Consent: Continued use of the App constitutes acceptance
12. Consent
By using Creare AI, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Effective Date: March 4, 2026
Version: 1.0